Visitor Experience
Visitors is an advanced application to improve visitor experience greatly.
- Automatic host notifications: no more calling or messaging for your receptionist to your employees to verify or remind them when their visitors arrive. Visitors sends a simple and automatic notification via their preferred notification method.
- Easy registration: Visitors can prefill registration form and sign in in one click.
- Visitor guides: All information visitors need is provided and sent to them.
How employees use Visitors
Below is a description of how your employees may use Visitors to improve visitor invitation workflow.
Permissions
Employees have the following permissions when using Portal or App:
- Create and manage their own visitors
- Sign in and sign out their own visitors
- Set their notification preferences
Employees will not have the following permissions:
- Create invitations for others
- View or Manage other employees' visitors
- Manage visitor tablets, settings and analytics
Exceptions
Assistants have the permissions to view and manage visitors for their executives.
How visitors use Visitors
Visitors can pre-register themselves, sign in and sign out using Visitor Tablet
Permissions
Visitors cannot sign in Portal or App. They use a web-based interface which doesn't require any downloads.
Visitors have the following permissions when using Visitor Tablet or web-based invitation form:
- View and update their registration information
- Sign in and sign out themselves. If there're additional required information, or approval process, they will be prompted to wait for receptionist.
- Receive an optional visitor survey and rate their visit experience.